FAQ - Iceland Airwaves

popular questions

Table of contents

Schedule

When will you publish the final show schedule?  

We are aiming to announce the programme for official shows around early October. The schedule for off-venue shows will be finalised closer to the festival.

The schedule will be posted on our official website, Facebook and via the Iceland Airwaves app. Our mailing list always gives people news first so please sign up here (see at the bottom of the page).

Please note there is always some last minute changes in the show schedule, and in such cases, we will try our best to announce them without delay.


When will you announce the final full line-up?  

The next line up announcement is 29th August. We won’t officially close it until 2-4 weeks before the festival, as we keep a few spots open until nearer the festival. Please note that the line-up is subject to change at any time until the festival finishes.


What time does the programme start and finish each day?

Official venue shows start after 19:00 and finish at 02:00, depending upon the venue. Off-venue performances vary but finish between 19:00 and 19:30.  Please check the official show schedule which will be announced at around early October. The off-venue schedule will not be out until closer to the festival.


Are you going to provide the festival app again this year?

Yes. It’s scheduled to launch at the end of the September.  We will announce it on our website and social media. Our mailing list always gives people news first as well, you can sign up here.

Festival Ticket

How many ticket price categories are there?

We offer four categories:

  • Early-bird (sold out)
  • General sale (19.900 ISK) (until 23:59 GMT 13th September)
  • 2nd general sale (21.900 ISK) (until 23:59 GMT 4th November) and
  • Final sale (24.900 ISK) from 00:00 GMT on 5th November until the end of the festival, or until the allocation runs out.  

The earlier you buy, the cheaper the ticket will be.


How much is the price of the ticket in USD/EUR/CAD etc.?

It depends on the exchange rate at any given time, you can get an approximation using this website.


Is the festival ticket refundable?

No. All tickets are non-refundable.


My favorite artist cancelled the show.  Will I get a refund for my ticket?

No. All tickets are non-refundable. Please note that all performances are subject to change. There might be very last minute changes and we will try our best to announce them as soon as possible. It’s worth downloading the free Iceland Airwaves app to receive all the latest updates throughout the festival.


Can I give/sell my ticket to others?

You can give away or sell your ticket as long as you don’t make a profit. You must change the name on the ticket before the festival begins (November 7th). You should contact Tix to change the name and other profiles to those of new ticket holder. The new name on the ticket should match with the name on the photo ID when the new ticket holder collects their wristband (see ‘Festival Wristband Collection’).


Do I need a special ticket for particular performances?

No. Your ticket gives a festival wristband which allows you to attend any shows. No additional purchases or collections is required. Please note that all shows are subject to venue capacity: ticket does not guarantee access to any shows. We recommend arriving in good time for any shows that you really wish to see.


Can I buy a single day/show ticket?

No, we don’t offer single day tickets or single show tickets. The only available festival ticket is a 4-day pass. We will never offer one day passes before or during the festival.


Do I need to show my ticket at each performance venue?

No, you exchange your ticket for a wristband at our Accreditation (please see Festival Wristband Collection). With the wristband, you can enter all the venues, subject to their individual capacity.

Venues

Where is the festival located?

At various venues in downtown Reykjavík, capital of Iceland. The venues are all within walking distance of each other.


How do I get to Reykjavík?

If you are coming from abroad, it’s best to fly into Keflavík International Airport (KEF) and then take a shuttle coach, taxi, rental car or public transport (Strætó) to Reykjavík.


 Are the venues outside?

No, all the venues are indoors.


What is ‘Official venue’?

Official venue hosts official performances for Iceland Airwaves. Official performances start from approximately 19:00 each night during the festival. The exact starting time depends on the venue. You must purchase a festival ticket in order to attend official performances.


What is ‘Off-venue’?

Off-venues are the approved venues which host select performances by local artists during the day, up until 19:00. Off-venue shows are open to all, subject to each venue’s age limits and capacity.


What is the difference between ‘Official venue’ and ‘Off-venue’?

All visiting international artists perform only at official venues. Select local acts perform at off-venues during the day and at official venues after 19:00. Official venue performances carry full production and staging, while off-venues show are often in acoustic or reduced mode. You need a wristband to attend official venue shows but you don’t need one for off-venue shows.


I’m disabled. Are all the venues accessible?

We cannot guarantee that all venues are accessible to disabled guests. The official festival showcases are held in many venues across downtown. The variances in size of these rooms ranges broadly and come in all shapes and sizes: some are purpose built and have ability-impaired access factored into their planning, others are traditionally used for other purposes. All the venues this year are within 2.5 kilometers of one another, with the bulk of the venues being within a couple of hundred meters of one another in downtown Reykjavík.

We’re still in the process of finalizing the overall schedule, and which will have specific access ability for ability-impaired guests. Our app (launching end-September) will also carry a crowd indicator, giving guests notice of when shows are looking very busy / at capacity.

Age Limit

Is there age limit for Iceland Airwaves?

Yes. Anyone wishing to attend the festival who is under 18 years of age must be accompanied at all times by a parent of guardian.


Do I need to buy a ticket for my child?

If you intend bring any people under the age of 18, they must be accompanied by a parent or guardian, and they must hold a valid ticket for the festival.

Wristband Collection

Where and when can I collect my wristband?

Please come to our Accreditation:

Iceland Airwaves Accreditation
Reykjavík City Hall
Ground Floor
Tjarnargata 11
101 Reykjavík

Accreditation opening dates/hours;

  • Monday 5th and Tuesday 6th November: 12:00-18:00
  • Wednesday 7th to Saturday 10th November: 12:00-22:00

What do I need to present in collecting my wristband?

Please bring;

1) Festival ticket and

2) Photo ID (for example: passport or driver’s licence).

Your festival ticket needs to show your own name which matches the name on your photo ID (see Festival Ticket). If you fail to present either of your festival ticket and photo ID, or if the name on the ticket fails to match the name on your ID, you will not be able to collect your wristband.


Can I collect wristbands for my friends?

No, you can’t collect wristbands for other people. Every guest needs to come to our Accreditation to get a wristband fitted on their wrist.

VIP Upgrades

– VIP Upgrade is sold out –


Can I give/sell my VIP Upgrade to others?

Any transfer of VIP upgrade needs to take place before the festival begins (November 7th). You can sell your VIP Upgrade to your friend at the same price you paid for. You are not allowed to make any profit through re-selling the upgrade. You should contact Tix to change the name and other profiles to those of new ticket holder. The new upgrade holder must already possess a regular festival ticket in order to use the VIP upgrade. The new upgrade holder also needs to prove that the upgrade was bought directly from the seller at the originally purchased price. The new name on the upgrade should match with the name on the photo ID when the new upgrade holder collects their VIP wristband (see ‘Festival Wristband Collection’).


Is my VIP Upgrade refundable?

No. VIP upgrades are non-refundable.


Do I still have to queue up for performances?

Yes. There will be a special VIP queue at most venues and VIP areas inside select venues. As venue capacities vary greatly we always suggest arriving with plenty of time to see a specific act.

Industry / Press / Photo

Industry / Press

What benefits can I get with the industry pass?

Priority access to official showcase performances. Invitation to attend the Iceland Airwaves Conference and VIP areas.

The Iceland Airwaves Conference will be held for the fourth time this year on Thursday and Friday during this year’s festival. Read more about it here.


What benefits can I get with the press pass?

Priority access to official showcase performances and access to Press Centre, VIP areas and invitation to attend the Iceland Airwaves conference. The deadline for press pass applications is 5th October (23:59 GMT). All press passes will be notified no later than the 25th October.


What’s Press Center’s opening hours?

12:00-22:00 from Wednesday 7 to Saturday 10 November .


What benefits can I get with the photo pass?

Access to the official performance and the photo pit. The deadline for photo passes is 5th October (23:59 GMT). All photo passes will be notified no later than the 25th October.


How do you decide if I can get the industry/press/photo pass or not?  What are the criteria?

The scale of publication and the proposed coverage would be deciding factors. Please note that the application does not guarantee acceptance. If it’s music industry, the application must show evidence of interest making new business with Iceland Airwaves and performing artists.


How much is the industry/press/photo pass?

19.900 ISK.


I bought a regular ticket but waiting for an answer regarding my application for industry/press/photo pass. If I get a yes, will I be able to exchange the regular  ticket for the approved pass?

We do not provide exchanges or upgrades.


I bought a VIP upgrade but waiting for an answer regarding my application for industry/press/photo pass. If I get a yes, will I still be able to use the upgrade?

The upgrade will still be valid. You will wear two wristbands.


Are there any official photos which I can use for my magazine?

You can access images from the official Iceland Airwaves Flickr account here. Please make sure to add credit where applicable. No alteration except for cropping of images permitted.

Local and International Artists

Artists

– International applications have closed for this year –

– Local applications close on MONDAY 13 AUGUST at 23:59 GMT –


I want to play at Iceland Airwaves. Who should I talk to?

If you wish to play please apply via the application forms here.


When will I get an answer to my application?

International applicants will receive an answer by July 31st. Local applicants will be contacted by August 28th. The cut off for local applications is 13th August at 23:59 GMT.


How many applications do you receive and how many get selected?

While the number of applications varies from year to year, ​the competition is usually quite tough. Approximately 10-15% of international applicants receive an invitation to perform each year.


What is your selection process?

It’s a long, careful and detailed selection process. We try to give an opportunity to showcase their act to as many international artists as we can. We look for special and inspiring acts who we think will have a good chance of successful outcomes from their performance.  Others, while good, might not be relevant to the festival’s audience and/or market and therefore have less chance to be included on the bill. We listen to all the applications, assess all other materials provided, shortlist applicants, allocate slots and then inform each successful applicant.  


Do you give individual feedback to applicants?

Due to the large number of applications and various factors involved in the decision making, we are unable to give explanation or justification for why some artists got selected and others didn’t.

Volunteers

I’m interested in volunteering. Who should I contact?

Please visit our Volunteers page here which has all the information you need. We looking forward to receiving your application.

Other

Am I allowed to take photos of performances?

Photographing for private use at Iceland Airwaves is permitted but only by mobile phones. Photos and videos are permitted for personal use, but any publication, whether it be online or offline, requires a photo pass. Professional photographers with any types of cameras, including GoPros, require a photo pass. Please read our Press section for detailed information.


Can I use a selfie stick?

No, selfie sticks are prohibited at any Iceland Airwaves venues.


Is there a size limit for my bag?

Yes, you can bring only a small side bag. Backpacks are not allowed. All bags are subject to search at the entrance of all venues. We would recommend you not to bring any bags so you can speed up your entry to the venues without your bag being searched.  


Are there any place where I can leave my luggage?

There are 7 luggage storage places in and around Reykjavík. Visit Luggage Lockers to see their locations and charges.


What’s Iceland Airwaves’ security policy?

All guests are subject a search by security staff at the venue entrances. Any items that can be used to cause harm or damage are not allowed; eg: knives, scissors, umbrellas, chairs and markers. Please note that we will not confiscate or store any banned items.  You must discard them yourself before entering the venue. Professional SLR cameras, GoPros and all recording devices (apart from mobile phones) are prohibited unless you have an official photo pass.

If you don’t follow the security policy, the security staff will have the right to ask you to leave the venue and possibly confiscate your festival wristband.


Are the venues non-smoking?

You are not allowed to smoke at any time at any of the venues except in designated smoking areas (if available). This includes electronic cigarettes. If you don’t follow the non-smoking policy, the security will have the right to ask you to leave the venue and possibly remove your festival wristband.


What are the dates for the 2019 edition?

Iceland Airwaves 2019 dates are November 6th – 9th.

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